Privacy Policy

Last updated: July 15, 2025

At Kirezo, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you access and use our website. By continuing to use our services, you agree to the collection, use, and sharing of your personal information in accordance with this policy.

1. Information We Collect

We collect different types of information to provide and improve our services to you.

a. Personal information you provide directly

This includes the following information: your name, email address, phone number, shipping address, payment information (please note, we do not directly store your full credit/debit card information on our servers; it's processed securely by our third-party payment gateway), account information (username, encrypted password), purchase history, and products you've viewed or added to your cart.

b. Automatically collected information

This includes the following information: IP address, browser type, operating system, pages you visit, time spent on those pages, device type, unique device ID, language settings.

c. Cookies

Cookies are small data files stored on your device. We use cookies to operate basic website features (like shopping cart functionality and login), remember your preferences (e.g., language settings), analyze how you use the website to improve user experience and site performance, and personalize content to match your interests. We use different types of cookies to operate and improve our website and services, including: Session cookies, Persistent cookies, Third-party cookies. You can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of the website.

2. How We Use Information

The information we collect is used for the following purposes:

  • To communicate with you: This includes sending order confirmation emails, shipping notifications, newsletters, promotions, and other marketing activities (if you consent to receive them, you can, of course, unsubscribe at any time). It also includes responding to your questions, support requests, and resolving any issues you encounter while shopping or using the website.
  • To ensure security and prevent fraud: We comply with legal obligations and protect our website and data from fraudulent activities and unauthorized access.
  • To provide and manage services: This includes processing orders, shipping, managing your transactions, notifying you of order status and other important updates, and managing your account and providing support.
  • To improve user experience: This includes analyzing user behavior to enhance website performance, personalizing your experience (suggesting relevant products), and developing new products and features.

3. Information Sharing

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. The following are some cases where we share information:

  • Service providers: This includes payment gateways, shipping carriers, and analytics platforms like Google Analytics. These providers are only permitted to use your information according to our instructions and must comply with our security obligations.
  • Business transfers: Your personal information may be transferred as part of business assets if Kirezo is involved in a merger, acquisition, or asset sale. You will be notified when your personal information is transferred and becomes subject to a different privacy policy.
  • Legal compliance: We share your personal information when required by law or to respond to valid legal requests, or to protect the rights, property, or safety of Kirezo, our customers, or the public.
  • With your consent: Additionally, we may share your information with third parties for any other purpose when we obtain your explicit consent.

4. Information Security

We use reasonable measures to secure our website and any personal information you submit to us against loss, tampering, unauthorized access, and other malicious acts. For example, we use SSL connections when possible to protect your data while it is in transit (for example, login data and customer orders). However, no data transmission over the Internet is completely secure, so we cannot completely guarantee the security of any data. You use our services at your own risk and are responsible for taking reasonable measures to secure your password, information, and account.

5. Your Personal Data Rights

You have the following rights regarding your personal information, including:

  • Requesting a copy of the personal information we hold about you.
  • Requesting corrections to inaccurate or incomplete information.
  • The right to opt-out of direct marketing from us.
  • Requesting the deletion of your personal information in certain circumstances.
  • Requesting us to restrict or object to the processing of your personal information in certain circumstances.

Please contact us via email at [email protected] to exercise any of the above rights.

6. Processing Of Data For Web Analytics

Our website uses Google Analytics to analyze and improve user experience. This service uses cookies to collect information about how you use the website.

The IP address transmitted by your browser in the context of Google Analytics will not be combined with other data held by Google.

You can prevent the storage of cookies by selecting the appropriate settings in your browser software; however, please note that if you do this you may not be able to use the full functionality of our website. You can also prevent the data generated by the cookie and relating to your use of the website (including your IP address) from being recorded and processed by Google by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout/.

The legal bases for our use of Google Analytics are your consent and our legitimate interests.

Third-party provider information: Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. See also the terms of use (https://www.google.com/analytics/terms/us.html) and privacy overview (https://support.google.com/analytics/answer/6004245) for Google Analytics as well as Google's privacy policy: https://policies.google.com/privacy.

7. Children's Privacy

Kirezo is not directed at individuals under the age of 13. We do not knowingly collect or keep any information from children under the age of 13. If we discover it, we will delete it as soon as possible.

8. Changes To This Privacy Policy

We may update or change this Privacy Policy from time to time. We will notify you of any changes by updating the "Last updated" date at the top of the policy. We encourage you to review this Privacy Policy periodically to stay informed of any changes.

9. Contact Information

Please contact us if you have any questions about this Privacy Policy. You can reach us directly via our Contact Us page or through the following information:

  • Address: 360 W Schick Rd, Bloomingdale, IL 60108
  • Email: [email protected]
  • Phone: (630) 354-9724
  • Business Hours: Mon - Fri, 09:00 AM - 05:30 PM CDT.