Shipping Policy

Welcome to Kirezo! On this Shipping Policy page, we provide information regarding our shipping practices, including delivery areas, shipping costs, delivery times, and how to track your order. Please read this information carefully to understand our shipping process.

a. Delivery Areas

We ship to all states in the USA, including: Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming, Armed Forces (AA), Armed Forces (AE), and Armed Forces (AP).

Please note: We only deliver to physical street addresses and cannot deliver to P.O. Boxes or APO/FPO/DPO addresses.

b. Shipping Costs

We use a flat rate of $6.99 for all orders, regardless of quantity or weight. You will see the shipping cost displayed in your shopping cart and on the checkout page.

c. Shipping Carriers We Partner With

We utilize shipping services from carriers such as USPS, UPS, and FedEx. Your order will be delivered by one of these three carriers.

d. Delivery Time

Delivery Time = Shipping time + Processing time

Shipping time: Approximately 5 - 10 business days from when your order is shipped.

Processing time: Typically, order processing time can range from 1 - 3 business days, depending on the volume of orders or current staffing levels.

Please note: The delivery times above are estimates and may vary due to factors like peak shopping seasons (Christmas, New Year, major sales events), adverse weather affecting shipping, or carrier errors (incorrect sorting, carrier overload).

e. How To Track Your Order

After your order ships, you will receive an email containing a tracking number. To get updates on your order status, visit our Order Tracking page and enter the tracking number we provided in the email. Please allow 1 to 2 business days for the tracking information to update. If you have trouble tracking your order, please contact us at [email protected] for assistance.

f. Need Help?

We're always happy to assist and answer any questions you may have. You can contact us directly via our Contact Us page or send your inquiry to [email protected].